Important Update: BRP to eVisa Transition 2025 – Common Upload Issues and Solutions

A significant change to UK Immigration in 2025 has come in to effect. From 1st January, physical immigration documents, including Biometric Residence Permits (BRPs), have been replaced by eVisas. As this transition approaches, many applicants are experiencing challenges with the digital upload process. Let’s explore these issues and their solutions.

The New eVisa System: What You Need to Know

The Home Office has announced this important transition to streamline the immigration process. Physical BRPs will be phased out, making way for a fully digital system. This change affects all visa holders and applicants.

Common Upload Challenges

Many applicants face error messages when trying to upload pictures of their BRP, particularly the back of the card. The most common message is “there was some problem when taking pictures,” which can be frustrating when you’re trying to complete your application.

Why Do These Issues Occur?

Several factors can cause upload issues:

• Poor lighting conditions
• Reflective surface of the BRP
• Camera quality
• Image file size
• Background contrast problems

Practical Solutions

Lighting Tips

• Use natural daylight when possible
• Avoid direct overhead lights that cause glare
• Place your BRP on a dark, non-reflective surface

Camera Settings

• Clean your camera lens
• Use the highest resolution setting
• Turn off the flash to prevent glare
• Keep your hands steady

Alternative Methods

• Try using a scanner instead of a camera
• Use a different device (tablet or another phone)
• Consider using the official UK government scanning app

What to Do If Problems Persist

If you continue to face issues:

• Check if the eVisa system is experiencing technical difficulties
• Consider seeking professional help

How We Can Help

At Davenport Solicitors, we understand how stressful visa applications can be. Our immigration team can:

• Guide you through the eVisa transition
• Assist with document uploads
• Review your application
• Ensure compliance with new requirements
• Provide updates on changing regulations
• Offer complete application support

Contact Us

If you’re struggling with your eVisa application or need professional guidance, our team is here to help. You can reach us at:

+44 020 7903 6888 or email us at contact@davenportsolicitors.com.

Final Tips to remember

• Start your application well before the January 2025 deadline
• Keep all current documents safe during the transition
• Follow official guidance for the digital upload process
• Seek professional help if needed

Don’t wait until the last minute to complete your application

Need Expert Support?

Our experienced immigration team at Davenport Solicitors is ready to support you through your visa application journey. Contact us today for professional guidance and peace of mind.